Question 1

Are your vets real, licensed veterinarians?

Accepted Answer

Yes. Every visit, across all 50 states, is with a licensed DVM experienced in telehealth, focused on building a care plan that gets your pet feeling better.

Question 2

What can you treat over video?

Accepted Answer

Most non-emergency concerns: skin, GI, behavior, nutrition, urinary, dental triage, second opinions, new adoption care, puppy/kitten questions, and senior wellness. If you need in-person care, we'll tell you and help you find it.

Question 3

What equipment do I need for an appointment?

Accepted Answer

You'll need a working smartphone, tablet, or desktop computer with a reliable internet connection, a camera, and a microphone. A quiet, well-lit spot at home helps your vet see and hear your pet clearly.

Question 4

Can you prescribe medication?

Accepted Answer

When clinically appropriate, yes. Prescriptions ship from our partner pharmacies to your front door.

Question 5

How much does a visit cost?

Accepted Answer

A flat $75 per consultation per pet. No subscription, no surprise add-ons. If you need care for multiple pets you can schedule back-to-back visits when booking.

Question 6

How quickly can I see a vet?

Accepted Answer

Same-day appointments along with evening and weekend slots available. You can also schedule a visit several days in advance.

Question 7

Is this safe for emergencies?

Accepted Answer

No. Please call your local ER vet for true emergencies (collapse, severe bleeding, seizures, suspected poisoning, breathing trouble).

Question 8

Do you take pet insurance?

Accepted Answer

We're an out-of-pocket service, but we provide itemized receipts that most insurers reimburse.

Question 9

What if I'm not satisfied?

Accepted Answer

We will credit any visit that didn't help. No questions, no forms.

Questions, answered.